Barcelona Crystal will not change any damaged item due to customer misuse. Likewise, no article that does not come in its original packaging and with all the original accessories in perfect condition will not be changed. Keep the original packaging of the product.
Once the product has been received and checked, the change will be made.
The return of products will always be borne by the customer, who will do so by the means he deems appropriate. In the event that the return corresponds to manufacturing defects, or defects of the product, Barcelona Crystal will assume the costs of re-shipping the new material.
In the event that the return corresponds to causes unrelated to this company, the costs incurred by the return will be borne by the buyer. Before proceeding with the return, contact us to arrange the return method.
Returns will always be made by changing the product or a voucher for the amount of the product, to be used in future purchases at Barcelona Crystal
Before proceeding with the return, contact us to arrange the return method.
In accordance with the legislation in force, you can proceed to the return of products, for whatever reason, within a period of 7 calendar days from the receipt of the goods by the customer. To do this, the conditions set forth in this conditions page must be met. You can do so by sending an email to firstname.lastname@example.org The consumer and user will only be responsible for the decrease in value of the goods resulting from a manipulation of them other than necessary to establish their nature, characteristics or operation.
Do not accept said withdrawal clause as dictated by the law orders placed on products to which they have made any type of modification, improvement or adjustment made at the request of the client.